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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Turner

November 29, 2023

5  out of  5 rating by Kim Turner
"Deanna was incredibly professional, transparent, and quick to respond to my needs. She provided very clear guidance on the process and also provided me with details on how NC insurance differs from other states."
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Chaitanya Sood

November 17, 2023

5  out of  5 rating by Chaitanya Sood
"Deanna was extremely helpful. The whole team accommodated our timelines and requests promptly."
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Natalie Jones

October 24, 2023

5  out of  5 rating by Natalie Jones
"Our Account Manager - Alexis Harvey is awesome!! Alexis is professional, friendly, knowledgeable, detailed, and has excellent follow up. She has offered alternative options when appropriate. The few times that I've called the office regarding a matter and she wasn't in the office that day, she followed up to make sure I had no further questions, etc. which wasn't necessary BUT greatly appreciated!!! She is truly an asset to State Farm!! Thank you Alexis for all that you have done for me/us!!"
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David Lee

October 22, 2023

5  out of  5 rating by David Lee
"Deanna explained the options in detail and suggested the best option for my current situation with kindness and patience. It helped a lot. Thanks!"
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Bronson Hill

October 19, 2023

5  out of  5 rating by Bronson Hill
"Alexis has been nothing short of amazing! Of the numerous calls I had to make to them, she was always positive and willing to help! Can not ask for more than that! :)"
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October 19, 2023

5  out of  5 rating by Nicole
"Brittany Roncaglione is very knowledgeable with top of the line customer service. She helped me acquire auto and renters insurance at an amazing price. The entire staff has outstanding customer service they are patient and willing to go above and beyond to meet your needs. #outstanding"
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James Medeiros

October 19, 2023

5  out of  5 rating by James Medeiros
"Travis Snider’s State Farm Insurance agency is great! From the amazing customer service, to the policy rates and plan coverage. This is hands down the best insurance company I’ve worked with. Brittany is absolutely amazing to work with…extremely knowledgeable, very responsive and pays attention to the important details. I’m really looking forward to working with Travis and team for many years to come!"
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kathryn daurizio

October 3, 2023

5  out of  5 rating by kathryn daurizio
"Alexis is the best! Extremely well versed in the insurance industry with top notch personal service! She is always there when you need…your very own personal consultant! Extremely rare these days. Don’t just be a number go with an agent who treats you like you’re the most important person in the world Rates are competitive as well. HIGHLY RECOMMEND HER AND THEIR STATE FARM OFFICE!!!"
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Tree Man

August 29, 2023

5  out of  5 rating by Tree Man
"Super nice home policy for a really good price and very easy to work with. The call was quick and they were very helpful with any questions I had."
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Hanna Costello

August 24, 2023

5  out of  5 rating by Hanna Costello
"Alexis is so helpful and quick with quotes. She answers any questions that come up during the process as well as finding any discount through things like Drive Safe and Save, bundling, etc. to make sure you have the best policy at the best price. She is by far the best agent at this office!"
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James Bascom

August 14, 2023

5  out of  5 rating by James Bascom
"Alexis has been a ROCKSTAR! I've been working with Alexis Harvey, who is on Travis' team, for the past few months and she has been so helpful! We recently bought our first home and she walked us through every step and followed up throughout each step of the process to make sure we had a complete understanding of our coverage. She was helpful and not pushy. I have recommended State Farm to friends strictly based on her professionalism. She was able to get me a lower rate in addition to making herself available at the drop of a hat. 10/10 would recommend working with her and the entire team."
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Tony Hefner

August 9, 2023

5  out of  5 rating by Tony Hefner
"Travis Snider and his team at State Farm are the best!!! Highly recommend him for your life insurance needs... 5 STARS!!!!"
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Aleisia De La Rosa

August 8, 2023

5  out of  5 rating by Aleisia De La Rosa
"I don’t know how I stumbled once upon a time on Travis Snider when I was looking to switch over my auto insurance from competitors BUT oh boy am I happy I did. It has been nothing but the best customer service and free of headaches insurance policy. I regularly receive updates on my policy/cards without the nagging calls. I can pleasantly say I have been with State Farm for years now but it’s because of the outstanding job Travis Snider and his staff does to stay on top of things with updates, upgrades and discounts if you need to add/remove a vehicle and bundle with other home/ life insurance policies. Thank you so much for serving your community so justly well."
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Bahrum Prang Rocky

August 4, 2023

5  out of  5 rating by Bahrum Prang Rocky
"I am very happy with Brittany's quick response to my inquiries. She was able to find me the best quotes for renter and auto insurance. I had issues with my name and she was able to quickly fix it before I went to NC driver's license office."
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Fidelis U-Edosomwan

August 4, 2023

5  out of  5 rating by Fidelis U-Edosomwan
"I have had a wonderful experience doing business with Travis Snider of State farm, especially with Chad who I do most of my transactions with. He is simply the best."
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Matt Seik

August 3, 2023

5  out of  5 rating by Matt Seik
"Brittany was fantastic! She was fast, efficient and patient with all of the changes we made when getting quotes. Once we were ready to sign up, Brittany made the switch easy. Very glad we switched with Brittany to SF!"
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Michelle Wang

July 31, 2023

1  out of  5 rating by Michelle Wang
"Horrible service. I had my insurance with this agency for years. Their staffs change frequently that make most of them incompetent. I was given different answer by different staff within 2 day. I was so confused, so, I requested to speaking with the Agent Travis Snider. Travis return my email finally ( longer than one week) after I request many times with different staffs and couple emails to Travis directly. Travis isn’t showing he care about his customer. He didn’t explain or answer my question clearly. He just said XX is right, that’s it. I finally switch to other agent, I received clear answer and Travis’s staff was wrong. I will not recommend this agency to anyone."
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Mitch 419

June 9, 2023

5  out of  5 rating by Mitch 419
"JAKE FROM STATE FARM ROCKS! Thank you to the Snider team that saved me at least $1200/year on insurance compared to other offers AND were so easy to work with with! Special thanks to Brittany - AWESOME JOB!"
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Vlad Gydz

May 31, 2023

1  out of  5 rating by Vlad Gydz
"I now feel like I was cheated and robbed. Under the law. Because without insurance you can't have a car. And it takes time to find the right insurance. But time is money - and while you are making money, someone is simply stealing this money from you, hiding behind the law. They are fooling you here. 1. They gave me car insurance for half a month, and took money for the whole... 2. They told me that you can take the insurance and cancel at any time and there are no fees... And then they took $400 for 5 days because I canceled. 3. You are not welcome here. Your money is welcome here. And the prices here are inflated."
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Luke Johnson

May 28, 2023

5  out of  5 rating by Luke Johnson
"I've had great experiences with this State Farm office - Chad was extremely helpful with my relocation to Charlotte and navigating my home and car insurance needs."
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Walt Dulaney

May 18, 2023

5  out of  5 rating by Walt Dulaney
"Very pleased with the service the agency provides. I have changed addresses 3 times over the last 2 years and they have done a great keeping up with me. Alexis has been a great asset."
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Raul H

April 21, 2023

5  out of  5 rating by Raul H
"Alexis is great!!"
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wanda fain

December 2, 2022

1  out of  5 rating by wanda fain
"I had to report Mr. Snider for bullying me to State Farm Management to change my insurances to another agent. Can't believe it took over 4 weeks because of the games he played. Hoping no one else has to go thru this."
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Ashley Nebel

September 12, 2022

5  out of  5 rating by Ashley Nebel
"Such a great company! Friendly people who will go the extra extra mile to help you. You get a HUMAN when you call. Cannot recommend them enough. They service North Carolina and South Carolina."
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Linda Stoeckert

August 11, 2022

5  out of  5 rating by Linda Stoeckert
"Been with them for years now. Can't even think of going somewhere else."