State Farm® Insurance Agent Travis Snider
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Milind Marathe
March 16, 2025
5
out of
5
rating by Milind Marathe
"We were looking for home insurance. Brittany helped us through the process. She was super responsive, professional, answered all our questions patiently, and gave us best possible quote. Highly recommend!"
We responded:
"Hello, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Travis"
Gladys johnston
January 21, 2025
5
out of
5
rating by Gladys johnston
"Brittany Roncaglioni was tremendously helpful and knowledgeable, very easy to understand and work with. She streamlined the process making covert easy to choose State Farm for my renters insurance."
We responded:
"Gladys, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Travis"
Rakesh
January 21, 2025
5
out of
5
rating by Rakesh
"Travis is nice and very helpful. He was available when needed. He helped me to select best insurance for home and auto. He saved lots of money on my home and auto insurance if compared with other companies."
We responded:
"Rakesh, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Travis"
Abdul Apata
November 14, 2024
1
out of
5
rating by Abdul Apata
"Travis snider the manger that’s over this firm is Very unprofessional, unreasonable and unethical. Travis is rude and does not like to take accountability for the mistakes he and his firm made. I really suggest he take a professional development class cause hanging up in your clients face after his firm caused me a hardship after making constant mistakes is insane. I Wouldn’t recommend this firm to my worst enemy. If you see this run far as possible and get insured by another firm!!"
We responded:
"Abdul, thank you for taking time to leave us a review. During the dozens phone calls we've had with you over the previous months we have completed every request you have made to us immediately and accurately. As I emphasized again today, my team and State Farm have made no errors in the management of your accounts. We provided all your insurance coverage exactly as you requested including the cancellations and refunds. I understand your frustrations in your dealings with the DMV in Florida during your relocation process but we have no connection with them as insurance agents in North Carolina. I was disappointed to hear you decided not to relocate to Charlotte, we all really love living here!"
Jonathan Wistrcill
September 26, 2024
5
out of
5
rating by Jonathan Wistrcill
"Sarah did a great job helping me with everything I need and was always there when I had a question."
We responded:
"Jonathan, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Travis"
Harley Lestat
September 14, 2024
5
out of
5
rating by Harley Lestat
"Kyla Moore helped me with my insurance quotes and she was very informative, patient and kind. She always responded very quickly and was willing to work with me with my time restraints."
We responded:
"Harley, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Travis"
kayricky69
September 4, 2024
5
out of
5
rating by kayricky69
"Kyla Moore is awesome, whenever I need to make a change to my policy and need documentation she is quick to get it done. Great service."
We responded:
"Hello, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Travis"
Tatiana Guzmán
August 27, 2024
5
out of
5
rating by Tatiana Guzmán
"Excellent service, Kyla was very diligent and attentive to process my request quickly and efficiently. Thank you!"
We responded:
"Tatiana, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Travis"
Glenn Duvier
July 17, 2024
5
out of
5
rating by Glenn Duvier
"Brittany was incredibly helpful in shifting coverages and payment options."
We responded:
"Glenn, thank you so much for your kind review about Brittany! My team and I work hard to make every experience for our customers a positive one! Thank you for sharing. - Travis "
Matt Ingram
July 17, 2024
5
out of
5
rating by Matt Ingram
"Brittany Roncaglione in Travis’ office is fantastic. Always responsive and willing to help in anyway. 5star professional all around!"
We responded:
"Matt, thank you for taking a moment to express your satisfaction with our office! Your kind words mean the world to us! My team and I will always work hard for your business each day! - Travis"
Renvy Griffith
June 14, 2024
5
out of
5
rating by Renvy Griffith
"Candice Wenzel rocks! Polite, professional, proficient, skilled, fun and friendly. I initiated an auto insurance policy quote online, had a slight issue on my end. Gave a call to the office of my potential new agent, Travis Snyder, for help. Candice was so efficient and thorough. In a 12 minute call I officially have a new policy effective today. Bonus - it is 50% less than what I have been paying with another insurance company!"
We responded:
"Renvy, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Travis"
Veronica Jones
April 26, 2024
5
out of
5
rating by Veronica Jones
"Deanna Floder had great customer service!!! Welcoming and down to earth. I'm coming from out of town and moving to Charlotte area. She asked the right questions and made the transaction easy and affordable."
We responded:
"Veronica, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Travis"
Carolyn Lasater
April 11, 2024
1
out of
5
rating by Carolyn Lasater
"I do not recommend this office. Their top priority is putting money in their pockets, regardless of the voice of the client. I was nagged and pressured to purchase additional insurance by pushy people. They continued to badger me after I said, "I'll get back to you if I change my mind." This office got frustrated with me when I didn't disclose financial information. It's my choice whether I share those details. Overall, too aggressive and disrespectful, and I felt cornered and badgered. I have heard several other disconcerting incidents about this office and apparently other people have been dissatisfied and I, too, left. Plenty of other professional agents to choose from in Charlotte."
We responded:
"Carolyn, thank you so much for the 12 years you were insured with my office. I apologize State Farm's service model of offering professional recommendations and improvements did not fit your expectations for having an insurance agency. We use our licensing, training, and real-world experience to best prepare you and your family for life's unexpected events and provide the best value for the premiums you are paying. Your policies were created by your previous agent and we recommend modernizing your strategy to current standards. In our culture, your methods of yelling, insulting, bullying, and challenging my team members gave me no choice but to no longer service your policies. I believe no one working in a customer facing profession should be treated by your approach. I wish you and your family the best as you find a new insurance agent relationship that suits your communication style."
Shufen C.
April 2, 2024
5
out of
5
rating by Shufen C.
"Deanna Ferrell is professional."
We responded:
"Shufen, I am so grateful to have such a terrific team behind me each day! Thank you for recommending our State Farm Agency! - Travis"
Angela White
April 2, 2024
5
out of
5
rating by Angela White
"Deanna was a joy to talk to over the phone. She answer all my that I had and let me know if there are if questions just give her a call. Thanks so much"
We responded:
"Angela, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Travis "
Swapnil Paranjape
March 4, 2024
5
out of
5
rating by Swapnil Paranjape
"Great experience working with Travis!"
We responded:
"Thank you for the 5-star review, Swapnil! My team and I have very much enjoyed working with you! - Travis "
Vlad Gudz
February 8, 2024
1
out of
5
rating by Vlad Gudz
"Thank you guys for your work. 👍2 years ago... And now I hate this place. They robbed me simply because of trust. Their price increased by 30 percent, without any explanation. (although I was a client for a long time) And I decided to change the insurance company, since this one cannot reduce the price. And I was looking for another 1-2 weeks. Here they told me - let's insure your cars here for the time being, and then you can cancel the insurance any day and all the money for the last few days will be returned to you. But when I canceled the insurance, nothing was returned to me. And by the way, for a new car that was under insurance for 3 days, they charged for the whole month. When I came here to clarify the situation and for them to show where the rules of non-return of money are written in the insurance documents. They and the owner said that there are no such documents and that I should call the main office and clarify everything with them... (although I called the main office and they told me to clarify everything here on the spot...)"
We responded:
"Vlad, I am sorry to hear this occurrence from over a year ago still troubles you. I apologize I do not have all the details at this time, but I know myself and Ralph spent several hours advising you how to seek resolution with State Farm and how to contact the NC Department of Insurance. Refunds are calculated by underwriters, and they are required to follow the NCDOI's table on refund amounts. When you have a car insured for 57 days the company insuring it is going to charge for their insurance coverage services. Thank you for the years you were insured here. I wish you the best in the future."
Sergey Milushin
February 6, 2024
5
out of
5
rating by Sergey Milushin
"Brittany helped a lot to meet my insurance needs. Very appreciated!"
We responded:
"Sergey, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Travis"
Luis Vega
February 6, 2024
5
out of
5
rating by Luis Vega
"Hailey Beard was very kind and profesional . She made me feel confident and secure with my policy! Veré good and attentive ."
We responded:
"Luis, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Travis"
Jason Woods
February 6, 2024
5
out of
5
rating by Jason Woods
"Ask for Brittany, she rocks! 🤩"
We responded:
"Jason, we appreciate the five stars! - Travis"
Ron Munday
February 6, 2024
5
out of
5
rating by Ron Munday
"I highly recommend Brittany Roncaglione for your insurance needs. She listened to what I needed for rental insurance, knew her stuff and helped me get my property protected at a good rate. Thank you!"
We responded:
"Ron, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Travis"
Robin London
December 13, 2023
5
out of
5
rating by Robin London
"Paying for insurance"
We responded:
"Thanks so much for letting us help you and your family!"
Kim Turner
November 29, 2023
5
out of
5
rating by Kim Turner
"Deanna was incredibly professional, transparent, and quick to respond to my needs. She provided very clear guidance on the process and also provided me with details on how NC insurance differs from other states."
We responded:
"Kim, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Travis"
Chaitanya Sood
November 17, 2023
5
out of
5
rating by Chaitanya Sood
"Deanna was extremely helpful. The whole team accommodated our timelines and requests promptly."
We responded:
"Thank you for the kind words! I'm so glad Rob was able to introduce us."
Natalie Jones
October 24, 2023
5
out of
5
rating by Natalie Jones
"Our Account Manager - Alexis Harvey is awesome!! Alexis is professional, friendly, knowledgeable, detailed, and has excellent follow up. She has offered alternative options when appropriate. The few times that I've called the office regarding a matter and she wasn't in the office that day, she followed up to make sure I had no further questions, etc. which wasn't necessary BUT greatly appreciated!!! She is truly an asset to State Farm!! Thank you Alexis for all that you have done for me/us!!"
We responded:
"Thank you so much for the kind words. Alexis has very much enjoyed helping you all recently. Thank you for the decades you have been insured with State Farm!"