State Farm® Insurance Agent Travis Snider

"The fish rots from the head. I am not one to leave reviews often, especially negative ones. It is a matter of moral principle that no business should suffer for one or even a handful of unfavorable opinions. On the other side of that coin is an obligation to speak up when harm has been done to one so that any future harm towards the many may be prevented. While the interactions with agents at the desk and on the phone at various call centers have been blanketed in decorum, peace, compassion, and patience the leadership at this office has been frustratingly opposite. Snider is not the individual you want to handle your business unless you wish for your experience to be fraught with misrepresentation, arrogance, lies, condescension, insults, rudeness, and chaos. Heavy on the chaos. It is interesting that such a volatile experience from Snider spanning weeks should occur at the same time the company as a whole is facing lawsuits for bribes of elected officials in order to avoid payouts to loyal customers. Perhaps this is some extension of on overall corporate culture. Perhaps it is an isolated cyclone of bullying unique only to this office. No one spending their money (particularly in this increasingly tense socio-economic climate) deserves to be treated this way. This man is unhinged to the point that it would make even the bravest of us feel unsafe. When someone yells at you, gaslights you, lies to you, lies on you, hangs up on you (more than once) and still tries to convince you to stick around for the abuse for your own good, that isn’t the kind of person you want knowing your first name yet alone having such a prominent say over a very sensitive and important part of your affairs. Should you seek to do business with State Farm that is your choice. Though I would consider doing so with another agency or office capable of fulfilling their responsibilities of customer care, promised service, and upholding basic codes of human decency, kindness, and respect."

"They made the process very easy to change the car & House insurance and helped me to safe money. Thank you!!"

"Courtney Barnes an agent at this State Farm Agency is professional and there is a recognizable level of Integrity in how she does business with you. There are many who"

"Britney was efficient, pleasant and knowledgeable. She helped in minutes where others took weeks to get back to me. Thank you, Britney"

"Helped me with my car insurance policy as well as renters insurance. I worked with Britany and she was super helpful and easy to work with. Seamless process and good people!"

"I would love to give a shout out to Courtney! I was calling to cancel my plan as I just moved back in with family so I will no longer need it, and she made it so easy while still keeping me informed on other specials they have at the moment. She was not pushy at all, but very informative, which I appreciate. I also want to note how genuine she is on the phone and really all of the employees at this State Farm office in particular. Thank you so very much! You should definitely make the switch if you haven’t done so already!"

"I worked with Brittany for both my auto and home insurance needs, and I couldn’t be happier with the experience. She was extremely responsive, patient, and really took the time to understand my situation and make sure I had the right coverage. The policies she helped me put in place give me real peace of mind knowing that my car and home are well protected. I highly recommend this State Farm agency, and especially Brittany, for anyone looking for great coverage and excellent service."

"Brittany was so helpful setting up our new insurance policy."

"Halee was a pleasure to work with and helped me find great and very affordable quote! Highly recommend working with Halee!"

"We were looking for home insurance. Brittany helped us through the process. She was super responsive, professional, answered all our questions patiently, and gave us best possible quote. Highly recommend!"

"Brittany Roncaglioni was tremendously helpful and knowledgeable, very easy to understand and work with. She streamlined the process making covert easy to choose State Farm for my renters insurance."

"Travis is nice and very helpful. He was available when needed. He helped me to select best insurance for home and auto. He saved lots of money on my home and auto insurance if compared with other companies."

"Travis snider the manger that’s over this firm is Very unprofessional, unreasonable and unethical. Travis is rude and does not like to take accountability for the mistakes he and his firm made. I really suggest he take a professional development class cause hanging up in your clients face after his firm caused me a hardship after making constant mistakes is insane. I Wouldn’t recommend this firm to my worst enemy. If you see this run far as possible and get insured by another firm!!"

"Sarah did a great job helping me with everything I need and was always there when I had a question."

"Kyla Moore helped me with my insurance quotes and she was very informative, patient and kind. She always responded very quickly and was willing to work with me with my time restraints."

"Kyla Moore is awesome, whenever I need to make a change to my policy and need documentation she is quick to get it done. Great service."

"Excellent service, Kyla was very diligent and attentive to process my request quickly and efficiently. Thank you!"

"Brittany was incredibly helpful in shifting coverages and payment options."

"Brittany Roncaglione in Travis’ office is fantastic. Always responsive and willing to help in anyway. 5star professional all around!"

"Candice Wenzel rocks! Polite, professional, proficient, skilled, fun and friendly. I initiated an auto insurance policy quote online, had a slight issue on my end. Gave a call to the office of my potential new agent, Travis Snyder, for help. Candice was so efficient and thorough. In a 12 minute call I officially have a new policy effective today. Bonus - it is 50% less than what I have been paying with another insurance company!"

"Deanna Floder had great customer service!!! Welcoming and down to earth. I'm coming from out of town and moving to Charlotte area. She asked the right questions and made the transaction easy and affordable."

"I do not recommend this office. Their top priority is putting money in their pockets, regardless of the voice of the client. I was nagged and pressured to purchase additional insurance by pushy people. They continued to badger me after I said, "I'll get back to you if I change my mind." This office got frustrated with me when I didn't disclose financial information. It's my choice whether I share those details. Overall, too aggressive and disrespectful, and I felt cornered and badgered. I have heard several other disconcerting incidents about this office and apparently other people have been dissatisfied and I, too, left. Plenty of other professional agents to choose from in Charlotte."

"Deanna Ferrell is professional."

"Deanna was a joy to talk to over the phone. She answer all my that I had and let me know if there are if questions just give her a call. Thanks so much"

"Great experience working with Travis!"